Interpretability

Characteristic Name:	Interpretability
Dimension:	Usability and Interpretability
Description:	Data should be interpretable
Granularity:	Information object
Implementation Type:	Process-based approach
Characteristic Type:	Usage

Verification Metric:

The number of tasks failed or under performed due to the lack of interpretability of data

The number of complaints received due to the lack of interpretability of data

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Standardise the interpretation process by clearly stating the criteria for interpreting results so that an interpretation on one dataset is reproducible	(1) 10% drop in production efficiency is a severe decline which needs quick remedial actions
Facilitate the interaction process based on users' task at hand	(1) A traffic light system to indicate the efficiency of a production line to the workers, a detail efficiency report to the production manage, a concise efficiency report for production line supervisors
Design the structure of information in such a way that further format conversions are not necessary for interpretations.	(1) A rating scale of (poor good excellent ) is better than (1,2,3) for rate a service level
Ensure that information is consistent between units of analysis (organisations, geographical areas, populations in concern etc.) and over time, allowing comparisons to be made.	(1) Number of doctors per person is used to compare the health facilities between regions. (2) Same populations are used over the time to analyse the epidemic growths over the tim
Use appropriate visualisation tools to facilitate interpretation of data through comparisons and contrasts	(1) Usage of tree maps , Usage of bar charts, Usage of line graphs

Validation Metric:

How mature is the process to maintain the interpretability of data

These are examples of how the characteristic might occur in a database.

Example:	Source:
when an analyst has data with freshness metric equals to 0, does it mean to have fresh data at hand? What about freshness equals to 10 (suppose, we do not stick to the notion proposed in [23])? Is it even fresher? Similar issues may arise with the notion of age: e.g., with age A(e) = 0, we cannot undoubtedly speak about positive or negative data characteristic because of a semantic meaning of “age” that mostly corresponds to a neutral notion of “period of time”	O. Chayka, T. Palpanas, and P. Bouquet, “Defining and Measuring Data-Driven Quality Dimension of Staleness”, Trento: University of Trento, Technical Report # DISI-12-016, 2012.
Consider a database containing orders from customers. A practice for handling complaints and returns is to create an “adjustment” order for backing out the original order and then writing a new order for the corrected information if applicable. This procedure assigns new order numbers to the adjustment and replacement orders. For the accounting department, this is a high-quality database. All of the numbers come out in the wash. For a business analyst trying to determine trends in growth of orders by region, this is a poor-quality database. If the business analyst assumes that each order number represents a distinct order, his analysis will be all wrong. Someone needs to explain the practice and the methods necessary to unravel the data to get to the real numbers (if that is even possible after the fact).	J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

Example:

Source:

when an analyst has data with freshness metric equals to 0, does it mean to have fresh data at hand? What about freshness equals to 10 (suppose, we do not stick to the notion proposed in [23])? Is it even fresher? Similar issues may arise with the notion of age: e.g., with age A(e) = 0, we cannot undoubtedly speak about positive or negative data characteristic because of a semantic meaning of “age” that mostly corresponds to a neutral notion of “period of time”

O. Chayka, T. Palpanas, and P. Bouquet, “Defining and Measuring Data-Driven Quality Dimension of Staleness”, Trento: University of Trento, Technical Report # DISI-12-016, 2012.

Consider a database containing orders from customers. A practice for handling complaints and returns is to create an “adjustment” order for backing out the original order and then writing a new order for the corrected information if applicable. This procedure assigns new order numbers to the adjustment and replacement orders. For the accounting department, this is a high-quality database. All of the numbers come out in the wash. For a business analyst trying to determine trends in growth of orders by region, this is a poor-quality database. If the business analyst assumes that each order number represents a distinct order, his analysis will be all wrong. Someone needs to explain the practice and the methods necessary to unravel the data to get to the real numbers (if that is even possible after the fact).

J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
Comparability of data refers to the extent to which data is consistent between organisations and over time allowing comparisons to be made. This includes using equivalent reporting periods.	HIQA 2011. International Review of Data Quality Health Information and Quality Authority (HIQA), Ireland. http://www.hiqa.ie/press-release/2011-04-28-international-review-data-quality.
Data is not ambiguous if it allows only one interpretation – anti-example: Song.composer = ‘Johann Strauss’ (father or son?).	KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
Comparability aims at measuring the impact of differences in applied statistical concepts and measurement tools/procedures when statistics are compared between geographical areas, non-geographical domains, or over time.	LYON, M. 2008. Assessing Data Quality , Monetary and Financial Statistics. Bank of England. http://www.bankofengland.co.uk/ statistics/Documents/ms/articles/art1mar08.pdf.
The most important quality characteristic of a format is its appropriateness. One format is more appropriate than another if it is better suited to users’ needs. The appropriateness of the format depends upon two factors: user and medium used. Both are of crucial importance. The abilities of human users and computers to understand data in different formats are vastly different. For example, the human eye is not very good at interpreting some positional formats, such as bar codes, although optical scanning devices are. On the other hand, humans can assimilate much data from a graph, a format that is relatively hard for a computer to interpret. Appropriateness is related to the second quality dimension, interpretability.	REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.

Meta-data compliance

Characteristic Name:	Meta-data compliance
Dimension:	Validity
Description:	Data should comply with its metadata
Granularity:	Element
Implementation Type:	Rule-based approach
Characteristic Type:	Declarative

Verification Metric:

The number of meta-data violations reported in an attribute per thousand records

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Domains should be specified by considering all possible value patterns, cases and usage needs which is applicable for a data attribute.	(1) Eg: It is easy to maintain the order number as a numeric value since it can be easily incremented (10000, 10001, and 10002). But it can be also defined as alphanumeric in order to distinguish special cases (10000R is a return order of sales order 10000)
Maintain valid values/value ranges/Value lists for attributes.	(1) Gender can be M or F (2) Country is taken from the existing list of countries (3) Birth date cannot be a future value. (4) Salary range for level 4 employees must be between $40000-60000
Usage of number ranges for critical data elements	(1) Sales orders 10000001 to 1999999 (2) Purchase orders 50000001 to 59999999
Maintain the possible synonyms and abbreviations which could be accepted as valid values	(1) Post Box , PO BOX, BOX etc.
Explicitly mention what values, characters are not permitted in the attribute	(1) User Name can contain only A-Z (2) No blank spaces are allowed for credit card number
Explicitly mention the minimum /maximum number of characters, or any other requirements such as case sensitivity, that an attribute value should meet	(1) Password should contain minimum of 8 characters including one numeric and one capital
Maintain values based on specific formats as defined by the stakeholders, standards, best practices or agreements.	(1) Time should be in 24 hour clock (2) Date should be in DD/MM/YYYY
Appropriate measurement scale should be maintained against quantities and volumes	(1) Currency for Price values Kg/g/mg for weights litres for volumes (2) Data Dictionary , Data catalog
Documentation for Meta-Data is available online for the users	(1) Data Dictionary , Data catalog

Validation Metric:

How mature is the creation and implementation of the DQ rules to define meta-data

These are examples of how the characteristic might occur in a database.

Example:	Source:
1) A new year 9 teacher, Sally Hearn (without a middle name) is appointed therefore there are only two initials. A decision must be made as to how to represent two initials or the rule will fail and the database will reject the class identifier of “SH09”. It is decided that an additional character “Z” will be added to pad the letters to 3: “SZH09”, however this could break the accuracy rule. A better solution would be to amend the database to accept 2 or 3 initials and 1 or 2 numbers. 2) The age at entry to a UK primary & junior school is captured on the form for school applications. This is entered into a database and checked that it is between 4 and 11. If it were captured on the form as 14 or N/A it would be rejected as invalid.	N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.
the answer to the query “What is Mr. Wat- son% telephone number?” can bl: validated against the format for telephone numbers. Additionally, Wat- son’s address might be used to vallidate the area code and exchange	M. Brodie, “Data Quality in Information Systems”, North-Holland Publishing Company Information and Management 3, 1980, pp. 245-258.

Example:

Source:

1) A new year 9 teacher, Sally Hearn (without a middle name) is appointed therefore there are only two initials. A decision must be made as to how to represent two initials or the rule will fail and the database will reject the class identifier of “SH09”. It is decided that an additional character “Z” will be added to pad the letters to 3: “SZH09”, however this could break the accuracy rule. A better solution would be to amend the database to accept 2 or 3 initials and 1 or 2 numbers.

2) The age at entry to a UK primary & junior school is captured on the form for school applications. This is entered into a database and checked that it is between 4 and 11. If it were captured on the form as 14 or N/A it would be rejected as invalid.

N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.

the answer to the query “What is Mr. Wat- son% telephone number?” can bl: validated against the format for telephone numbers. Additionally, Wat- son’s address might be used to vallidate the area code and exchange

M. Brodie, “Data Quality in Information Systems”, North-Holland Publishing Company Information and Management 3, 1980, pp. 245-258.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
Determines the extent to which data conforms to a specified format. For example, the order date must be in the format YYYY/MM/DD.	D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008.
1) Data element passes all edits for acceptability and is free from variation and contradiction based on the condition of another data element (a valid value combination). 2) The metadata of the data element clearly states or defines the purpose of the data element, or the values used in the data element can be understood by metadata or data inspection. The metadata of the entity clearly states or defines the purpose of the entity and its required attributes/domains.	B. BYRNE, J. K., D. MCCARTY, G. SAUTER, H. SMITH, P WORCESTER 2008. The information perspective of SOA design Part 6:The value of applying the data quality analysis pattern in SOA. IBM corporation.
1) A data value is a Valid Value or within a specified range of valid values for this data element. 2) Data values are consistent with the Attribute (Fact) definition.	ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
This dimension refers to whether instances of data are represented in a format that is consistent with the domain of values and with other similar attribute values. For example, the display of time in a non-military (12-hour) format may be confusing if all other instances of times in the system are displayed in the 24-hour military format.	LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
This dimension refers to whether instances of data are either store, exchanged, or presented in a format that is consistent with the domain of values, as well as consistent with other similar attribute values. Each column has numerous metadata attributes associated with it: its data type, precision, format patterns, use of a predefined enumeration of values, domain ranges, underlying storage formats, etc.	LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation.
Appropriate metadata is available to define, constrain, and document data.	PRICE, R. J. & SHANKS, G. Empirical refinement of a semiotic information quality framework. System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005. IEEE, 216a-216a.
Representation consistency refers to whether physical instances of data are in record with their formats. For example, an EMPLOYEE’s salary cannot be represented “$AXT,” as there is (or should be) no such element in S. One would often like to know whether a physical instance is the proper representation for the intended (correct) value. But in practice this is rarely possible, as the intended value is conceptual and not known. So one is left with the issue of whether the representation conflicts with S.	REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.